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Sales Support Export Admin - Downstream
Yogyakarta, Jakarta
Full-time
Job Descriptions
JALA is looking for a Sales Support Export Admin who will prepare, review, and process export documentation, ensuring that all export documentation complies with the regulations of destination countries. The candidate must have at least 1-2 years of experience in a similar position, especially from FMCG/frozen products industry.
Roles & Responsibilities
  • Prepare, review, and process export documentation (invoices, packing lists, certificates of origin, health certificates, etc.).
  • Ensure that all export documentation complies with the regulations of destination countries.
  • Liaise with freight forwarders and logistics providers to book shipments and ensure timely delivery.
  • Track and monitor shipments to ensure smooth delivery and address any issues that arise during transit.
  • Stay up-to-date with export regulations, including customs, tax, and import restrictions in various countries.
  • Apply and verify HS Codes.
  • Ensure compliance with legal and regulatory requirements for shipping seafood, including food safety regulations.
  • Communicate with international customers regarding order status, shipping details, and documentation requirements.
  • Resolve any issues related to export documentation and shipment delays.
  • Work with the sales and operations teams to ensure that all export orders are processed and shipped according to customer requirements.
  • Maintain accurate records of all export transactions and documentation.
  • Prepare regular reports on shipment status, export volumes, and logistics performance.
  • Identify areas for process improvement and suggest solutions to enhance efficiency.
  • Maintain and update records as well as generate and submit monthly export reports.
Skills & Capabilities
  • Minimum Diploma degree.
  • Proficient in English.
  • Min. 1-2 years of experience in a similar position, especially from FMCG/frozen products/Horeca industry.
  • Willingness to stay updated with export regulations and import restrictions in various countries.
  • Honest, diligent, fast learning, and adaptable.
  • Able to work in a team.
  • Willing to be placed in Yogyakarta/Jakarta.
Recruitment Stages
  1. HR Interview
  2. Psychological Assessment
  3. User Interview
Benefits
Health Insurance
Mandatory support that we provide through BPJS Kesehatan and additional private insurance (only for permanent employees).
Employment Benefits
Accommodating employment security through the BPJSTK program.
Annual Bonus Scheme
Applies to all staff with a value of up to 10% of salary (*T&C applies).
Hybrid Work System
Flexible start and end working hours according to your responsibilities.
Employee Development
Encouraging every Warga JALA to continue developing by providing interesting classes and discussions in various fields.
Fun Events
Monthly agenda to maintain the mood and comfort of Warga JALA.
Interested in this role?
About JALA
JALA is a technology company in the aquaculture industry that develops solutions to increase aquaculture production, profitability, and sustainability. The products and services produced by JALA are implemented in the entire cultivation process to the industrial supply chain. JALA provides end-to-end solutions, starting from the planning phase, access to capital, cultivation operations, handling harvests, opening market access, and ensuring the entire process prioritizes sustainability.
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