Hello JALA Friends! 👋 How can we help?
Find help and support for JALA.
Can JALA provide a special offer if I have a large-scale farm?

Kindly contact JALA’s Customer Service at +62 813-2551-4194 regarding the information of special deals from JALA to large-scale farms.

How do I upgrade to Cycle Pro?

Follow these steps to upgrade your account to Cycle Pro:

  1. Go to app.jala.tech/subscriptions or select Subscription on Home
  2. Choose one of the subscription options you want
  3. Select the pond where the features of JALA App Pro will be used
  4. Billing details will appear, make payment via bank transfer (Mandiri, BNI, BRI, or Permata Bank) or E-wallet (LinkAja) or QRIS
  5. Done! Your account have been upgraded to Pro
Can I pay for my subscription using USD?

Yes, you can pay for your subscription using USD.

Do I use the app for free?

You can use the JALA App for free, but the features you can access will be limited to recording and monitoring, Shrimp Prices, Shrimp News, and shrimp disease information.

What features are charged?

Chargeable features (JALA App Pro) include:

  • Excel Input
  • Cultivation Analysis Chart
  • Financial Management consisting of Expenses, Incomes, Assets, and Overview
  • Cultivation Report
  • Financial Report
  • Stock Management